Unless indicated otherwise on a product listing, all orders are processed within 3 business days (excluding public holidays) of the order being entered into our system. Please allow an additional 5-7 business days from this date for postage within Australia. International postage times vary.

All orders are sent via Australia Post or Sendle. A tracking number will be supplied for all items at the time of postage.

Standard domestic postage (within Australia) is $8.

International shipping costs will be calculated at checkout.

Please ensure you enter the correct delivery address. We will not be held responsible for any incorrect delivery addresses given or any parcels returned to us as a result of incorrect delivery instructions, or failure to collect items from Australia Post or carriers if notified. Such items will incur new delivery charges before being dispatched again.

If you are not home at time of delivery our shipping partners we will leave the orders in an area specified by you in the instructions, or attempt re-delivery. Born Big will work with you and our shipping partners to resolve any issues where possible, but we are not be liable for damage arising from orders left outside or if the box is damaged or stolen after delivery. 

International purchases may be subject to customs taxes and charges at the destination country. Born Big is not liable or responsible for these charges. Please check with your local authority before purchasing and importing goods.