Shipping Policy
We’re excited to get your order to you as quickly and smoothly as possible! Here’s how we work to make shipping easy and reliable for you:
- Order Processing: Orders are processed within 1–2 business days.
- $9 standard flat rate for Australian domestic orders via Australia Post. All standard orders will be dispatched within 1-3 business days and should arrive within 2-8 business days.
- $18 express flat rate for Australian domestic orders via Australia Post. All express orders will be dispatched next business day and should arrive within 1-4 business days.
- Please note Express orders to WA should arrive within 2-6 business days.
- $25 standard flat rate for international orders via Australia Post.
- Delivery Times: Standard shipping typically takes 5–7 business days domestically, 10–14 days internationally.
- Delays: While we do our best to meet delivery timelines, delays may occur due to unforeseen circumstances like weather or customs.
- Tracking: You can track your order using the link provided in your confirmation email.
For further shipping inquiries, please contact us at hello@bornbig.com.au